Mindful Moments with Journeys
At Journeys in Mental Health & Wellness, our goal has always been to make your care as smooth, supportive, and accessible as possible. As our practice continues to grow, we’ve made some important updates to how we communicate with our patients.
Due to limited staffing, we currently have one team member managing incoming phone calls. Because of this, wait times may be longer than usual. We understand how frustrating that can be, and we want you to know—we’re actively working on improving your experience.
A Better, Faster Way to Connect
To better serve you, we are encouraging the use of the Healow App and Patient Portal as your primary way to communicate with our office.
These tools allow you to get what you need—without the wait.
What You Can Do Without Calling
The best part? These options are available 24/7, so you’re not limited to office hours.
Why This Change Matters
We made this change with you in mind. By shifting more communication through the portal, we can:
We’re Still Here for You
While we strongly encourage using the Healow App and Patient Portal for faster service, our team is still here to support you. If you need assistance getting set up, we’re happy to help.
Skip the Wait
For the fastest service, we recommend using the Healow App or Patient Portal whenever possible. It’s the easiest way to stay connected with us and manage your care on your schedule.
While we strongly encourage using the Healow App and Patient Portal for faster service, our team is still here to support you. If you need assistance getting set up, we’re happy to help.
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